Rober LeBlanc IBM BPM

Key Themes

· Services are the building blocks for the services
· Business Process Management as a Lifecycle - Model and simulate the process
· Collaborative development in modeling tools - PowerPoint and Visio are not modeling tools
· Monitoring of the processes
· Process centric projects need aligned goals and senior management sponsorship
○ Both sides needs to see value in the automated process
○ Process must be modeled to understand the impact
· BPM methodology concerns provided to the market by IBM
· Business need skills around business process modeling - major Sis have this
· Use the business analyst tool
· Insanity is doing the same thing over and over and expecting the same result - Einstein or Ben Franklin
· IBM business catalog - Banking 300* business process and 1600 activities
· SOA reduces maintenance and deployment costs b 30%
· Process change requires management of assets - how do I control my assets - need to encourage reuse and enforce governance
· Business Monitor adding business activity monitoring and a dashboard framework for tailoring views together
· Linking the modeler and monitor together for the basis of analysis

Harley Davidson - Customer Testimonal

· Using IBM Portal for front end integration
· Back end integration via WPS
· Using SAP as well
· Harley's Game Plan
○ Align with business strategies
○ Create the vision of IT end state way out there
○ Develop the roadmap to get next few steps
○ Design the enterprise architecture
○ Run the operation like a business; measure it;
○ Protect the Brand and Instill Trust - Security
○ Invest in your people - change management

Karen Yousuff IBM SOA Strategy and Practice

Process Modeler demo