CIO Agenda 2006.5: Mark McDonald

I went to a replay of this presentation as I went another one at the same time.

Customer defines the strategy

2006 CIO response survey results shows that IT won; the business expectations and requirements including Innovation shows that dependence upon IT to deliver value to the end customer

Business is looking to generate ideas and make them more competitive

CIO Attention today is in the business; need to move the things for tomorrow into today. The things of today are expectations (table stakes per Joe Monk).

2007
1. Need to retool and recraft IT
2. Creating new enterprise
3. Moving to Information and Technology

Business expectations on IT are actually expectations for the business. IT at the vangaurd for creating competitive advantage.

Capabilities from one marketplace like Capital One and targeting into new markets (commercial loans) where service and speed do matter.

Contradictions - how do I do something that is considered not possible and make it possible

Fed ex 6 by 6 initiatives - 2007 to deliver business roles and accomplishments

What does this mean - In the business and working On the business from black to blue, changing the shape from a rectangle to a circle

New stuff (on the business) who thinks about in and on is CEO and the CIO - the business leaders are always in the business. Need more collaborative based approach. The business will not have requirements. On the business means

2007 Checklist

On the business
· What are the customers saying - find out what they care about
· If you only deliver an uptime score card, then you have issue showing IT value - talk to the business in business value

Conclusion: I do not have soft copy of this presentation but it was very good.